She has experience in a wide range of commercial matters, with a particular focus on working with customers and suppliers of technology solutions and services. Many of the projects Karen has advised on involve the procurement of business critical technology solutions or infrastructure, and arrangements for core services (including under ‘as a service’, managed services and outsourcing arrangements), and often undertaken as part of major business transformation programmes. Karen also regularly advises on emerging technologies, often in advising on the development of new technology based products and services (including the use of artificial intelligence and blockchain).
As a data protection and privacy lawyer Karen provides expert guidance to local and multi-national clients on a wide spectrum of privacy issues. This covers advice on practices relating to the collection and use of personal information, database and information management, cloud and outsourcing arrangements (often involving data transfers offshore), and the sharing and monetisation of personal information through online services and emerging technologies.
She is regularly recognised as a leading lawyer in her specialist areas in international legal directories, and is a current trustee of the New Zealand Law Foundation and on the Executive Council of Digital Identity New Zealand.